What to Expect in Your First Session
Your first session is a chance for us to get to know each other and talk about what brought you here. We may explore your current concerns, goals, and what you’d like support with.
You can share at your own pace—there’s no pressure to talk about anything you’re not ready for. Together, we’ll begin identifying what feels most important and create a plan that supports you.
This session is also a chance to ask questions and see if it feels like a good fit.
Is Counselling Right for Me?
Counselling can support you through challenges like anxiety, stress, life transitions, and relationships—or simply help you gain clarity and feel more balanced.
You don’t need to be in crisis. Many people come to build self-awareness, strengthen coping skills, and improve their overall wellbeing.
If you’re unsure, a free 15-minute consultation can help you decide what kind of support is right for you.
When Counselling May not be the right fit?
At Mount Willow, counselling and coaching are about creating a safe, supportive space where you can slow down, be heard, and work through life’s challenges at your own pace.
There are times, however, when a different level of support may be needed. Mount Willow is not a crisis or emergency service and does not provide:
Crisis or emergency intervention
Support for immediate risk of suicide or self-harm
Emergency mental health or psychiatric care
Addiction treatment or detox support
Care where there is an immediate risk of harm to yourself or someone else
If you are in immediate danger, experiencing a crisis, or feel you may not be able to keep yourself safe, please reach out to 911, your local emergency department, or an appropriate crisis service.
Reaching out for additional support is not a failure — sometimes the most caring step is getting the right help for what you are experiencing.
Counselling and coaching can be part of your wider journey of wellbeing, personal growth, and positive change, alongside other professional supports when needed.